MGM Springfield: facts for visitors
Springfield, Massachusetts. Official site: https://mgmspringfield.mgmresorts.com/. Every item below shows where it came from and when we checked it (2026-10-17). Policies, fees and promotions change without notice, so confirm with the casino before you go.
Minimum age
21+ to check in or to play (hotel listing); the casino site states you must be 21 to enter the gaming floor, valid ID required.
Smoking
No smoking of any form (including e-cigs, vapes, hookah, marijuana) in non-smoking areas; rooms and suites are non-smoking with a minimum $500 (room) / $1,000 (suite) cleaning fee. The FAQ also mentions designated smoking areas outside the casino.
Parking
Hotel listing: self-parking is complimentary for guests. MGM Rewards members get exclusive garage levels (Noir on Level 1; Gold, Platinum and Noir on Level 2). Oversized parking is off-site.
Rewards program: MGM Rewards
Tiers: Sapphire, Pearl, Gold, Platinum, Noir. MGM Springfield advertises a standing Tier Match: bring a rewards card from another casino to the MGM Rewards desk (one match per person; exclusions apply; ask the desk which casinos qualify). Local partner discounts apply with the card (e.g., Basketball Hall of Fame, Patriots Hall of Fame, Springfield Thunderbirds team store).
Hotel
Hotel on property; check-in 3:00 pm, check-out 11:00 am; pets welcome with a fee (hotel listing).
Getting there
The casino's page notes the CTrail connection to Springfield Union Station, steps from the resort.
Self-exclusion
Massachusetts statewide Voluntary Self-Exclusion (see Encore entry): enroll in person at the info center inside MGM Springfield or by phone at 1-800-426-1234.